1. Introduction

‍Welcome to Relearn AI, a product of SNS Research & Technology Solutions (Pvt) Ltd, doing business as SNS Labs (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Relearn AI website located at https://relearn-ai.com and related services, features, and content (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.


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‍2. The Service

‍Relearn AI is an AI-powered assistant designed to provide insights and context-aware responses by leveraging third-party AI models such as ChatGPT, Claude, Gemini, and Llama. Users may upload materials (e.g., PDF, DOCX, PPTX) to create context-aware assistants that generate verifiable responses.


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‍3. Eligibility

‍You must be at least 13 years old (or the minimum digital consent age in your jurisdiction, typically 16 in the EU) to use the Service.

By using the Service, you represent that you meet this requirement.
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4. User Accounts

Registration: Certain features require an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.

Account Security: You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of unauthorized use.

User Responsibilities: You are solely responsible for the content you upload and your use of the Service. You agree not to use the Service for unlawful or prohibited purposes.

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5. Subscriptions and Payments

Free and Paid Plans: The Service may offer both free and paid subscription tiers.

Billing: Paid subscriptions are billed in advance on a recurring basis (e.g., monthly or annually), unless otherwise stated.

Cancellations: You may cancel your subscription at any time; access will continue until the end of the current billing cycle.

Refunds: Except where required by law, fees are non-refundable.



6. Intellectual Property

Your Content: You retain ownership of intellectual property rights in content you upload. By uploading, you grant SNS Labs a non-exclusive, worldwide, royalty-free license to use, process, and display your content solely to operate and improve the Service.

Our Content: The Service and its components (software, design, text, graphics, trademarks) are the exclusive property of SNS Research & Technology Solutions (Pvt) Ltd or its licensors. You may not copy, distribute, or use our intellectual property without prior written consent.
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7. Prohibited Conduct

‍You agree not to:

Upload or transmit content that is unlawful, harmful, infringing, or otherwise objectionable.

Attempt to gain unauthorized access to the Service or other accounts.

Interfere with or disrupt the integrity, performance, or security of the Service.

Resell, sublicense, or otherwise commercially exploit the Service without prior written consent.
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8. Termination and Suspension

‍We may suspend or terminate your access to the Service at any time, with or without cause, including for:

Breach of these Terms,

Fraudulent, abusive, or illegal activity, or

Prolonged account inactivity.

Upon termination, your right to use the Service will cease immediately. Certain obligations (e.g., intellectual property, limitations of liability) will survive termination.



‍9. Disclaimers

AI-Generated Content: The Service uses advanced AI models, but we do not guarantee the accuracy, completeness, or reliability of AI-generated responses. These are for informational purposes only and should not be considered professional advice.

“As Is” Basis: The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

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10. Limitation of Liability

‍To the maximum extent permitted by law:We shall not be liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability for any claims arising from the Service shall not exceed the greater of (a) USD $100 or (b) the amount you paid to us for the Service in the 12 months prior to the claim.



11. Indemnification

‍You agree to indemnify and hold harmless SNS Research & Technology Solutions (Pvt) Ltd, its affiliates, officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of third-party rights.



‍12. Changes to Terms

‍We may modify these Terms at any time. Updated Terms will be posted on our website with the revised effective date. Continued use of the Service after changes take effect constitutes acceptance.



‍13. Governing Law and Dispute Resolution

‍These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules.Any dispute shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), held in New York, New York, unless both parties agree otherwise.



‍14. Contact Us

‍If you have questions about these Terms, please contact us at: dev@snslabs.tech